Can I Interface with 3rd party monitoring hardware

Hubble has seen BMS parameters tampered with in the past and we are trying to put measures in place to protect both the product and the customer.

The Hubble warranty document was updated in early 2022 with an exclusion for the use of 3^rd part tools that can alter the settings or behaviour of the Hubble BMS and thus affect the performance and the reliability of the battery. 

If the device can alter the behaviour of the product then it can compromise its intended safe operation. Batteries fitted with 3^rd party tools pre-2022 will not have their warranties voided outright, however, if it is detected that any of the battery / BMS parameters have been adjusted then Hubble reserves the right to void the warranty.

It should be noted that this exclusion is only applicable to the RS232 port which Hubble reserves for use with a Cloudlink and to do firmware updates of Hubble approved BIN files. The RS232 has a direct electrical connection to the microcontroller and damaging the transceivers on this port may damage the microcontroller which is responsible for maintaining the safety of the battery. The RS485 and CAN bus ports are optically isolated from the BMS microcontroller and damage to these ports do not present any safety risk to the battery.

Hubble provides a world class monitoring platform with no monthly subscriptions. If a customer needs to integrate the battery with a custom application that is not suitable to interface on RS485 or CAN bus then our RnD Department would gladly help to facilitate this.