For communication to work between older Cloudlinks and AM5/AM10 batteries, the serial cable (RJ12 to RJ12) needs to be modified such that the connection on pin 1 is broken. This can be done by cutting or removing the white cable or by removing the pin as shown below (and as I just showed you in the workshop).
This “mod” is being done before new units are packed. So, the problem only lies with Cloudlinks that are already in stock or have already been sold.
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